(805) 448-4853                                www.petnannySB.com


        Santa Barbara's Premier Pet Sitter


Frequently Asked Questions



What can I expect from our orientation visit?

During our orientation, we will spend some time with you and your pet to gain familiarity.  We will discuss all services that we will be providing, and ensure there is clear communication about how The Pet Nanny may best serve you.  We will discuss your pet’s medical information, history, specific needs, etc.



How will I be aware of how the visits went?

We leave thorough evaluations each visit.  You are more than welcome to check in with The Pet Nanny during your time away or at work for updates.  If you will be gone multiple days and want a daily update, we are happy to send you updates via email. You may contact The Pet Nanny at 805-448-4853.  This is a mobile number, so you can always reach us.  For non-immediate contact, you may also email The Pet Nanny christina@petnannysb.com.



What hours do you provide service?

The Pet Nanny offers personalized service, meaning hours are flexible.  We will accommodate your needs. 



How much notice is required prior to service?

We request as much notice as possible; however, we understand that life does not always allow for ample notice.  The Pet Nanny will work to make accommodations for service.  Please be aware that the orientation is necessary for all new clients.



What areas does The Pet Nanny serve?

The Pet Nanny serves Santa Barbara County from Goleta to Summerland. Carpinteria can be served depending upon availability.



Is The Pet Nanny bonded and insured?

Yes, The Pet Nanny is bonded and insured.



Please contact us if you have any further questions or comments.  Thank you!